How American Airlines is missing the boat (err, plane) in customer service

In an effort to make sure this blog doesn’t turn into a Pinterest board of my wedding planning, I thought I would shift my focus to something business-related: customer service. For me, it seems pretty simple: customer asks for service, I provide service. If I can’t provide the aforementioned service, I explain why and offer […]

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30-Day Photo Challenge ~ Days 9-16

I’m incredibly behind with my photo challenges. But the weather here turned blah and rainy and sometimes it’s really hard to be creative with these challenges. That was, however, the purpose of doing it- the challenge of getting me out and about in the city and really exploring things around me; not just quick scans […]

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