Privacy Policy

Last updated: July 6, 2026

Colleen LeMasters Creative (“CLCreative®,” “we,” “us,” or “our”) operates the website located at clcreative.com (the “Site”). This Privacy Policy describes how we collect, use, and disclose information about visitors to our Site and clients of our services.

Information We Collect

We may collect the following categories of personal information when you visit our Site, contact us, or engage our services:

  • Contact information, such as your name, email address, phone number, and mailing address
  • Payment information, processed through Square and/or WooCommerce, necessary to complete transactions for our services
  • Communications, including messages you send us through contact forms, email, or during the course of a project
  • Usage data, collected automatically through Google Analytics 4, including pages visited, general location (city-level), device type, and browser information
  • Email subscription information, if you sign up for our mailing list through Mailchimp

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our web design and development services
  • Process payments and fulfill contracts with clients
  • Respond to inquiries and communicate with you about our services
  • Send marketing communications, where you have opted in to receive them
  • Understand how visitors use our Site so we can improve its content and performance
  • Comply with legal obligations

Categories of Personal Information Collected (California Residents)

For purposes of California law, we have collected the following categories of personal information within the preceding twelve (12) months:

  • Category A (Identifiers): Collected. Examples include name, email address, and IP address.
  • Category B (California Customer Records): Collected. We collect only name, contact information (address, telephone, email), and payment information necessary to provide our services and process transactions. We do not collect Social Security numbers, driver’s license numbers, medical information, or health insurance information.
  • Category C (Protected Classifications): Not collected.
  • Category D (Commercial Information): Collected. Examples include records of services purchased and transaction history.
  • Category E (Biometric Information): Not collected.
  • Category F (Internet or Other Similar Network Activity): Collected. Examples include browsing activity on our Site, collected through Google Analytics.
  • Category G (Geolocation Data): Collected. Limited to general, city-level location via Google Analytics. We do not collect precise geolocation.
  • Category H (Sensory Data): Not collected.
  • Category I (Professional or Employment-Related Information): Not collected.
  • Category J (Non-Public Education Information): Not collected.
  • Category K (Inferences): Not collected.

Sharing Your Personal Information

We may share your personal information in the following situations:

  • With service providers. We share information with vendors who perform services on our behalf, such as website hosting, analytics (Google Analytics 4), email marketing (Mailchimp), and payment processing (Square/WooCommerce). These providers may access your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • For business transfers. We may share or transfer information in connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business.
  • With your consent. We may disclose your personal information for any other purpose with your consent.
  • For legal reasons. We may disclose information where required to comply with the law, a legal process, or a valid governmental request, or to protect our rights or the safety of others.

Analytics

We use Google Analytics 4 to understand how visitors interact with our Site. Google Analytics collects information such as pages visited, time spent on the Site, and general location and device information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout, which prevents your data from being used by Google Analytics.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

Your Rights Under the CCPA/CPRA

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with the following rights, subject to certain exceptions:

  • The right to notice. You have the right to be notified about the categories of personal information we collect and the purposes for which it is used.
  • The right to know / access. You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purpose for collecting it, and the categories of third parties with whom we share it.
  • The right to correct. You have the right to request that we correct any inaccurate personal information we maintain about you.
  • The right to delete. You have the right to request that we delete personal information we have collected about you, subject to certain exceptions.
  • The right to opt out of the sale or sharing of personal information. You have the right to direct us not to sell or share your personal information. As noted below, we do not sell or share personal information.
  • The right to limit the use of sensitive personal information. You have the right to request that we limit the use and disclosure of any sensitive personal information to what is necessary to provide the services you requested. We do not use or disclose sensitive personal information beyond these permitted purposes.
  • The right to non-discrimination. You have the right not to be discriminated against for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, please contact us at privacy@clcreative.com. We may need to verify your identity before responding to your request.

Sale of Personal Information

CLCreative does not sell your personal information as defined by the CCPA/CPRA. We have not sold personal information about California residents in the preceding twelve (12) months, and we do not intend to do so.

Sharing of Personal Information

CLCreative does not share your personal information with third parties for cross-context behavioral advertising. We do not use advertising networks, retargeting pixels, or similar technologies. We use analytics tools (such as Google Analytics 4) to understand how visitors use our website, and we use service providers (such as our email marketing platform and payment processor) solely to operate our business. These providers are contractually limited to using your information only to perform services on our behalf and may not sell or share it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: privacy@clcreative.com
  • By mail: 830 School St., Ste.3, Napa, CA 94559