Website Insurance FAQ

Why is it important to have an insurance & maintenance plan?

Regular updates and backups are an integral part of maintaining your website. Newer versions of WordPress offer more features and bug fixes, as well as security and performance improvements, so updating patches the vulnerability present in older versions. Updating to the latest version of WordPress also helps prevents hackers from inserting malicious code through outdated plugins. Backups are also key, in case your hosting provider fails in some regard, or if your website does become compromised.

In addition to backups, tightening up access to your files and server will keep your website safe from malevolent acts and hackers gaining access through brute force.

Finally, there is also optimization to consider, which will increase website loading times. Google likes to reward speedy websites so you may see a boost in your Google rank, in addition to providing users with a quality experience.

I thought that the beauty of WordPress was that I can perform these services myself?

Yep, that’s definitely true. You can certainly run these updates, security measures and optimizations yourself, however, it often comes with a learning curve and time you may not want to give up. I use my expert knowledge to find the best combination of methods to secure, optimize and keep your site healthy, so you don’t need to research how to do these things. I take the guesswork out of it and give you peace of mind.

Additionally, WordPress updates can sometimes cause errors or conflict with other plugins you may be using. These conflicts can break the way your site functions or displays, which will negatively impact your user experience. Because all the websites built by Colleen LeMasters Creative are custom, it’s worth having a professional developer (that’s me!) manage this for you, so I can fix any problems right away. This is the insurance policy for your WordPress website.

Do your packages cover websites that you didn’t design and build?

Absolutely! Every WordPress site has the same basic set of needs, making my insurance plans suitable for any WordPress-based website, but CLC-designed sites do receive a few perks.

What’s included in your packages?

It depends on your package. For a closer look at each one, take a look at my insurance plans.

What’s not included in the packages?

Not included in any of the packages are: content marketing, SEO, IT support (e.g. email issues), content (e.g. copywriting, photography/image sourcing, image editing, social media updates, etc.), or modification of site design. However, depending on your needs, I’m happy to design a custom plan that could include some of these features.

Other questions? Email me!